Jonathan Ruel possesses extensive experience in service delivery and information technology management. Currently serving as Delivery Executive at Kyndryl since August 2022, Jonathan previously held senior roles including Senior Service Delivery Manager and Critical Situation Service Delivery Manager at IBM, as well as Senior Service Delivery Manager at Kyndryl from October 2021 to August 2022. Prior to these positions, Jonathan managed information technology and technical support at Essintial Enterprise Solutions and gained foundational experience as a Technical Support Engineer at Electronic Data Systems. Educational qualifications include a Bachelor's degree from Pennsylvania College of Technology and a Master's degree from Harrisburg University of Science and Technology.
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