Mark Smith has extensive experience in the IT and technology sector, having held various roles at notable companies. Beginning their career at the British Shoe Corporation from 1982 to 1993, they progressed from Print Operator to Service Support Controller. From 1993 to 1996, Mark served as Bid Manager and Service Delivery Manager at GSI/ADP. They then spent 25 years at IBM Global Services, where they contributed significantly to data analytics and cognitive solutioning before transitioning to Kyndryl as an IT Manager in Managed Services in 2021.
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