Merwin Prem is a Senior Manager in Delivery Management at Kyndryl, where they lead delivery teams and drive improvements in service quality and customer experience. Prior to this role, Merwin served as a Service Integration Leader at IBM and a Technical Team Lead at Hewlett-Packard, gaining extensive experience in IT services and cloud solutions. With a background in leadership and technical support, Merwin has a strong focus on enhancing operational efficiency through automation and team development. Merwin is currently pursuing a BCA at Annamalai University and an Executive Program in IT Management at the Indian Institute of Management, Lucknow.
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