Raphaela L. is a Communication Lead at Kyndryl, bringing over 18 years of experience in the technology sector across Administration, Technical Operations, Human Resources, and Communication. They have developed a holistic view of business, integrating technical expertise with people management and strategic planning. Previously, Raphaela held roles at IBM and Lenovo, where they excelled in client support, team leadership, and training facilitation. They possess a strong background in agile methodologies, human-centered design, and recruitment strategies. Raphaela holds a Bachelor's degree in History from UNESP and a Bachelor's degree in Law from Pontifícia Universidade Católica de Campinas.
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