Sukhdev Kalsi

Sukhdev Kalsi is a consultant at Tata Consultancy Services and a Senior Delivery Manager at Kyndryl, where they manage Service Desk and Service Management operations for major clients, ensuring quality standards and client satisfaction. Previously, Sukhdev held various roles in major tech companies, including serving as a Shift Lead at Ericsson, where they managed critical incidents and coordinated service restoration efforts. They also gained experience as an Enterprise Server Support Engineer at HP and a Customer Service Technician at Dell Technologies.