Swathi Kumar is currently a Squad Lead - Service Manager at Kyndryl, a position held since 2021. Prior to this, Swathi served as a Service Level Manager at IBM from 2010 to 2015 and held various roles including Quality Analyst and Technical Support Associate. Swathi's career began at I.T.C Infotech as a Customer Service Representative in 2008. Academically, Swathi earned a Bachelor of Science in Microbiology with Distinction from Mount Carmel College, Bangalore, after completing a PCBH in Home Science at the same institution and schooling at St Marys Girls High School.
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