Amine Bouras

Amine Bouras has extensive experience in management and client satisfaction, particularly within Le Groupe La Poste, where they currently serve as Directeur Déploiement & Satisfaction Clients - Pilotage de la Performance. They have demonstrated expertise in enhancing customer satisfaction, achieving a Net Promoter Score above 70 since 2019 and maintaining a customer satisfaction rate above 96% since 2017. Previously, Amine held various management roles at Le Groupe La Poste, overseeing teams ranging from 80 to 200 members, and worked as a Superviseur de Production at Philips Lighting. Amine obtained a Diplôme d'ingénieur in Management de projet from Icam - Institut Catholique d'Arts et Métiers.