Eric Gervais is an experienced product manager currently serving as Lead Product Manager for Selfcare Espaces Client at Le Groupe La Poste since January 2018. Gervais oversees product vision and roadmaps while collaborating with cross-functional teams to enhance customer engagement. Notable achievements include the launch of a new tracking tool for professional mail and a significant increase in customer loyalty. Prior roles include Product Manager for online services at La Poste, project manager at Forum des Images, and production manager at Tango Production. Gervais holds a Master’s degree in Interactive Multimedia from the University of Paris I: Panthéon-Sorbonne and an engineering degree from ESAIP, along with a recent certification as a Product Leader from WiAcademy.
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