Frederic EUGENE-L'EXACT

Frederic EUGENE-L'EXACT is the Directeur Innovation et Experience Client at Groupe La Poste, a position held since 2019. Prior to this role, Frederic served as Manager Pôle CRM at Fnac Darty from 2010 to 2017 and was Responsable Experience Client, Marketing Digital et Marketing Relationnel at La Mutuelle Générale from 2017 to 2019. Frederic also held the title of Directeur Conseil at Catalina Marketing from 2001 to 2008 and was Responsable CRM for the loyalty program at INTERMARCHE from 2008 to 2010. With expertise in CRM, loyalty marketing, and customer experience, Frederic has made significant contributions to the retail and e-commerce sectors.