Michel Reynes

Michel REYNES is a seasoned marketing and client service professional currently serving as the Responsable Développement Solutions Marketing at Le Groupe La Poste since March 2021. In this role, Michel provides direct marketing consultancy for communication projects, focusing on client prospecting, retention, customer knowledge, traffic generation, social media, sales acceleration, and ROI enhancement. Previously, from January 2010 to April 2018, Michel held the position of Responsable service clients at MEDIAPOSTE, where responsibilities included optimizing B2B client service, managing customer service and back-office teams, and overseeing business activity while successfully reducing liabilities and improving operational efficiency. The career also encompasses experience as an Attaché commercial, where Michel was instrumental in prospecting and retaining B2B clients, achieving notable client retention rates and revenue growth.