Raphael Colas is an engaged advocate for service development, currently serving as the Responsable du pôle Satisfaction clients & Projets at La Poste since 2006. Raphael is also an Associate at Co-Randonneur, with a focus on enhancing customer satisfaction and quality management. Additionally, Raphael holds a leadership role in the AFNOR commission on consumer online reviews and actively contributes to initiatives surrounding service excellence and innovation through membership in various organizations.
Location
Paris, France
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