Steven Decaillon

Steven Decaillon has extensive experience in client experience management and project leadership, currently serving as Responsable Accompagnement Expérience Client des Projets and previously as Directeur de Secteur at La Poste Groupe since August 2018. Prior to this role, Steven worked at Crédit Agricole de la Touraine et du Poitou as a commercial advisor and management controller, where responsibilities included creating dashboards and operational metrics. Experience also spans positions at E. Leclerc and Parfümerie Douglas, focusing on retail management, stock control, and sales. Steven began a career in customer service as a consultant at Orange, contributing significantly to sales and client portfolio development. Educational qualifications include a degree in Business Management from IFAG and a BTS in Management of Commercial Units from Lycée Ambroise Brugière.