James Young is a dedicated digital product design professional with decades of experience in research-informed business strategy, design leadership, and hands-on individual contributor roles. Currently, they serve as the Principal UX Designer at Lab49, where they lead the design of innovative financial and enterprise applications. Previously, James held various significant positions, including Director of User Experience at SS&C Health and Vice President of User Experience Design at Paysign, where they drove modernization initiatives and collaborated with stakeholders to enhance product offerings. James is recognized for their strengths in product design, customer experience, and leveraging AI in design processes.
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