Dawn Brown is a seasoned Business Analyst at Lab5, a position held since November 2021, and previously served as a Jr. Salesforce Administrator at the Women's Empowerment Institute from May 2021 to September 2022. In this role, Dawn Brown carried out essential administrative duties related to Salesforce, including profile creation, permission sets, custom fields, page layouts, engagement plans, email templates, automation, change sets, and report generation. Dawn Brown pursued education through Salesforce's Trailhead program from 2021 to 2028 and obtained a Certificate of Completion from PepUp Tech in 2021.
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