Mark Arnold is a seasoned program manager with extensive experience in driving business transformation and change across various sectors, notably in higher education, hospitality, and financial services. Currently serving as Program Manager at Labster since August 2020, Mark has successfully managed the re-platforming of the core engine and led the largest business unit in the organization as Head of Higher Education, focusing on profitability and customer experience. Prior roles include Head of Business Change & Sales at Asia Land and Sea, IT Programme Manager for Nationwide Building Society, and Programme Manager at Tesco Bank, where Mark delivered significant IT projects and process improvements. Mark holds a BSc in Maths from the University of York, which underpins a strong analytical approach to program management and operational efficiency.
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