Mitchell Harnett is an experienced professional in customer success and sales, currently serving as a Customer Success Manager at Lace since June 2025, where responsibilities include onboarding new customers and delivering immediate value. Prior to this role, Mitchell was a Senior Customer Success Manager at Docker, Inc. from January 2024 to May 2025, where efforts led to the establishment of a scalable Customer Success Management team and over 50 impactful onboarding sessions. Experience also includes positions at CampSite, Moogsoft, Curated, Niner Bikes, Study.com, Beeline Bikes, Inc., Safe Moves, and Cognition Cyclery, demonstrating a strong background in business development, account management, and customer engagement. Educational credentials include a Bachelor of Science in Business Administration and Management from Thomas Edison State University and an Associate of Arts in Communications and Marketing from West Valley College.
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