Anthony Deane

Global Process Owner

Anthony Deane is a seasoned professional with extensive experience in technical services and customer experience management. At Laerdal Medical since September 2016, Anthony has served as Global Process Owner, implementing business efficiencies while aligning with global strategies. Previous roles include Senior Service Developer, where successful product and technical service launches were executed, and Senior Field Service Engineer, noted for delivering key technical implementations in New Zealand and Australia. Anthony has also taken leadership roles in customer experience, managing cross-functional teams and significantly improving CX metrics during challenging periods. Earlier experience at Bio Serve Ltd as a Service Technician laid a strong foundation for a career in biomedical engineering. Anthony holds an MBA from the University of Otago and a Bachelor of Engineering in Biomedical/Medical Engineering from the University of Auckland, complemented by an International Baccalaureate from Kristin School.

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