Alexandre P. is a seasoned IT professional with extensive experience in technical support and operations management. From January 2017 to February 2019, Alexandre served as Supervisor de operações at Montreal Oficial, overseeing processes and teams in outsourcing for TJPA. Transitioning to Lanlink Informática from February 2019 to November 2022, Alexandre excelled as Supervisor de Serviço de Suporte, implementing ITIL processes and managing support teams. In March 2023, Alexandre took on the role of Gerente de suporte técnico at Ilha Service Tecnologia e Serviços, continuing a focus on support service management. Previous roles include Senior Support Technician at CTIS Tecnologia and Amazon Corporation, providing critical support across various environments, including airports. Alexandre holds a degree in Data Processing and a postgraduate degree in Computer Technology from Faculdade dom Alberto.
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