Eric Montezuma has extensive experience in the information technology sector, currently serving as Coordenador de Nível de Serviço at Lanlink Informática since January 2021. Prior roles include Analista de Pré-vendas e Projetos at Microcity and Consultor de soluções em TIC at Lanlink Informática. Eric has also held positions at Grupo Energy Telecom and AURIGA Tecnologia e Serviços, specializing in pre-sales and support analysis. Early career experience includes roles at Soft Site Tecnologia em Informática, Departamento de Edificações e Rodovias do Ceará, and VTI SOLUÇÕES, focusing on technical support and solutions for IBM products. Eric holds a degree in Tecnologia em Redes de Computadores from Faculdade de Tecnologia do Nordeste, obtained in 2014.