Janine Sidebottom is a dedicated Operations Director with 41 years of experience in contact centers, specializing in driving company performance and profitability through the management of high-performing teams. Having held various leadership roles at GE Capital, Ventura, Capita, and Hermes, Janine successfully implemented strategies that improved client relationships and operational processes across multiple sectors. Janine is Six Sigma Green Belt trained and has a proven track record in managing large-scale operations, facilitating significant changes, and optimizing customer service outcomes.
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