Stephen Heise is a seasoned professional with extensive experience in operational excellence and training management. Currently serving as Sr Manager of Operational Excellence and Product Manager at Lantern since June 2016, Stephen has successfully implemented third-party payment vendor integration and developed platform features that significantly contributed to an annual growth rate of 2x. Previous roles include Claims Operations Manager, overseeing claims and reimbursement operations, and Case Manager, ensuring the integrity of healthcare claims processes. Stephen's background also includes training management positions at VertsKebap and Bloomin' Brands, Inc., where the development and implementation of training programs enhanced team performance and operational efficiency across multiple brands. Stephen holds a Bachelor of Arts degree in English Literature from the University of Minnesota.
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