Lattice
Alex Jaffe is a skilled professional with experience in customer care and sales, currently serving as a Customer Care Associate II at Lattice since May 2024. Previously, Alex worked at XILO for three years as a Customer Success Representative and Sales Development Representative, contributing to the company's mission of helping insurance agencies modernize amid increasing digital competition. Alex's earlier roles include a Sales Development Representative Trainee at Ramped, a Harvest Intern at Three Sticks Wines, and a Bar Back at Kingfish Pub & Cafe. Educationally, Alex holds a Bachelor of Science degree in Applied Business, Economics, and Society from the University of Oregon.
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