Lattice
Alex Jaffe is a skilled professional with experience in customer care and sales, currently serving as a Customer Care Associate II at Lattice since May 2024. Previously, Alex worked at XILO for three years as a Customer Success Representative and Sales Development Representative, contributing to the company's mission of helping insurance agencies modernize amid increasing digital competition. Alex's earlier roles include a Sales Development Representative Trainee at Ramped, a Harvest Intern at Three Sticks Wines, and a Bar Back at Kingfish Pub & Cafe. Educationally, Alex holds a Bachelor of Science degree in Applied Business, Economics, and Society from the University of Oregon.
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Lattice
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Used by 5,000+ companies around the world, Lattice's people management platform brings together all the tools, workflows, and insights business leaders and people managers need to build engaged, high-performing teams and succeed in the new world of work. The Lattice platform enables great business outcomes by integrating continuous performance management, employee engagement, career development, compensation management, goal-setting and OKRs, and people analytics in a unified, employee-centric experience that people actually like to use.