Kate McGrath

Product Adoption Consultant II at Lattice

Kate McGrath has a diverse work experience spanning from 2015 to 2022. Starting in 2015, they worked as an Office Manager and Executive Assistant at Everything Botanical LLC, where they focused on improving recruitment, training, office organization, and communication. Kate also handled client communications and assisted with invoicing and bookkeeping.

In 2019, Kate joined SMC Partners, LLC as a Business Analyst/Process Specialist, later assuming the role of Senior Business Process Analyst. Kate'sresponsibilities included executing implementation projects, leading requirements gathering and analysis, creating training sessions, and supporting SaaS product operations. Kate collaborated with cross-functional teams to deliver comprehensive solutions.

Most recently, Kate worked at Lattice as a Customer Onboarding Manager starting in 2022. Kate'skey duties included project management to drive implementation, developing change management strategies, building trust with clients, and providing training on functionality and best practices. Kate also served as a trusted product expert, recommending solutions to address client needs.

Overall, Kate McGrath has demonstrated expertise in project management, customer relationship management, training, and process analysis throughout their work experience.

Kate McGrath has a Bachelor of Arts (B.A.) degree in Psychology from Quinnipiac University. Kate also has an International Experience in Psychology, Sociology, and Anthropology from University College Cork. The specific start and end years for both educational experiences are not provided.

Links

Timeline

  • Product Adoption Consultant II

    February 1, 2024 - present

  • Customer Onboarding Manager

    January, 2022