Andrés Muñoz

Andrés Muñoz holds a Bachelor's degree in International Affairs and a Higher Technical Education in Computer Programming. They have extensive experience in technical support, customer relationship management, and cybersecurity, primarily within banking and financial services. Currently, Andrés works as a Technical Support Engineer II at Launch Mobility, Inc., and has previously held roles at Lumu Technologies, Microsoft, and AppGate, where they utilized their skills in troubleshooting, root cause analysis, and customer onboarding. Their professional background facilitates the establishment of practical and trusting relationships with clients, ensuring effective communication of customer needs across teams.