Annika Sills

Annika Sills is a Strategic Customer Success Manager at LaunchDarkly since June 2024, bringing extensive experience from New Relic, Inc. where roles included Principal Customer Success Manager for Strategic Global Accounts and Customer Success Manager for Strategic Accounts in the DACH region from January 2017 to April 2024. During this tenure, Annika focused on enhancing user adoption, satisfaction, and account growth for high-value enterprise customers. Earlier experience includes positions as an Enterprise Account Development Representative and Inbound Sales Development Representative at New Relic, as well as tutoring roles at Universität Konstanz and Trinity College Dublin. Annika holds a State Examination in Secondary School Teaching from the University of Konstanz and has participated in advanced education at Trinity College Dublin.