Emma Mailey is a global Customer Success leader with 20 years of experience in scaling teams and launching programs across various customer success segments. Currently serving as the Director of Customer Success International at LaunchDarkly, Emma previously held roles at MongoDB and Box, where they were recognized for building high-performing teams and improving customer outcomes. Emma is known for their people-centric approach and deep curiosity, driving impactful results while fostering energizing team cultures.
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