Janet P.

Janet P. is a seasoned professional with extensive expertise in order management and collections, currently serving as a Senior Order Management and Collections Specialist at LaunchDarkly since October 2021. Janet has successfully led the implementation of NetSuite ARM, resulting in the automation of 70% of order processing. Previous experience includes leading an offshore team as Order Management Supervisor at Exabeam, managing customer success operations at Pure Storage, and serving as Sr. Order Management Analyst at Infoblox. Janet's background also encompasses roles in order management at Noon Home, SCHOTT North America Inc., and an early career at Best Buy, where strong collaboration and customer satisfaction were prioritized.