Sarah Day is a seasoned professional in technical writing and documentation management, currently serving as Technical Writing Manager at LaunchDarkly since June 2019, after a progression from Senior Technical Writer. Sarah has extensive experience in the tech industry with prior roles at Pivotal, Inc., Intuit, and BetterWorks, where significant contributions included creating security and API documentation, as well as developing content strategies and internal processes. Additionally, Sarah co-manages the Box Office at Burning Man, focusing on training staff and volunteers in conflict resolution, fraud detection, and relationship management. Educational credentials include a Bachelor of Arts in English Literature from UC Santa Barbara and further studies at the University of California, Riverside.