Juliana E.

Juliana E. is a seasoned Customer Success and Experience Leader currently serving as a Strategic Customer Success Manager at Laurel, the world’s first AI Time platform for professional services firms. With a robust background in customer success management at Thrive Global, Juliana has directed teams managing significant portfolios and fostering client relationships with large enterprises. Previously, Juliana held various leadership roles, including Executive Director at the Virginia Club of New York and Associate Director of Customer Success at The Medici Group. Juliana is pursuing multiple degrees, including a Bachelor's Degree and a Master of Public Policy from the University of Virginia, along with a Master’s Degree from The New School.