Takayuki Suzuki

Takayuki Suzuki is an experienced business operations and customer success professional with a diverse background in multiple industries. Currently serving as BizOps Manager at LayerX Inc. since January 2022, Takayuki previously held the position of Head of Customer Success at Chatwork株式会社 from June 2019 to January 2022, where responsibilities included defining requirements and constructing dashboards for marketing funnels while establishing customer success organizational structures. Takayuki's experience also encompasses roles as a Data Analyst at Mercari, Inc., Corporate Planning at Chatwork株式会社, and Head of Customer Success at Silver Egg Technology, showcasing a solid foundation in performance analysis, strategy development, and customer relationship management. Takayuki's career began at Fuji Xerox as a System Engineer, providing a strong technical background. Takayuki holds a Bachelor's degree in Mechanical Engineering from Shibaura Institute of Technology.