Claudia Becerra is a dedicated healthcare professional with extensive experience in patient coordination and customer care. Currently serving as a Central Support Care Coordinator at Optum since March 2021, Claudia verifies HIPAA compliance for 50-90 incoming authorizations daily, facilitating efficient communication among patients, healthcare facilities, and insurance providers. Prior to this role, Claudia worked as a Customer Care Advocate at AltaMed Health Services, where support was provided for over 80 customers each day through various communication channels. Additionally, Claudia has experience as a Medical Assistant at Santa Ana Family Optometry, where attention to detail in filing insurance claims and evaluating patient coverage was demonstrated. Claudia holds a Medical Assistant certification from the North Orange County Regional Occupational Program and a High School Diploma from Anaheim High School.
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