Frédéric Labbé is an experienced professional specializing in management of client relationship centers and resource optimization. Currently at LCL since February 2016, Frédéric Labbé oversees the teams managing projects related to telephony, online advisor tools, and cross-channel strategies. Previously, at Crédit Agricole Consumer Finance from May 2010 to February 2016, Frédéric Labbé held roles focused on developing communication channels and supporting operational leadership in client relations. Frédéric Labbé's earlier career at Finaref included responsibilities for developing marketing solutions and managing telephony systems, complemented by a strong educational background in management and marketing from the University of Paris I: Panthéon-Sorbonne and Lycée Jacques Prévert.
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