Thomas Duval is a project director at LCL, bringing 20 years of experience in retail banking and consulting. Currently, they lead a team at CATS focused on human and organizational transformation, leveraging data to enhance customer knowledge, modernizing relational marketing, and improving digital performance measurement. Thomas previously held positions including inspector at Groupe BPCE, senior consultant at Wight Consulting, and product owner for a new client portal at Crédit Agricole d'Ile-de-France. They earned a master's degree in Finance and Audit from ESC Clermont Business School.
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