Yogesh Kumar

Yogesh Kumar is an experienced professional in customer experience, operations, and growth strategy, currently serving as Head-Customer Experience and Operations at LEAD School since July 2021. In previous roles, Yogesh held key positions such as Senior Strategy Manager at LEAD School and Growth Strategy within the COO office at OYO. Notable achievements include implementing successful strategies to enhance revenue and customer success, leading digital transformation initiatives at Sakal Media Group that significantly increased revenue and customer reach, and coordinating operations at Gold Farm to diversify business models. With a strong foundation in market research and technology as a former Senior Software Engineer at Capgemini, Yogesh holds an MBA from the Indian Institute of Management, Lucknow, and a Bachelor's degree in Biotechnology from SRM IST Chennai.