Christian Mariotti is an experienced customer service and team management professional with a history of leadership roles at Leadtech Group and SELLBYTEL Group Spain. As the Customer Service Team Lead at Leadtech Group since May 2022, Christian has demonstrated strong capabilities in team performance monitoring, implementing efficiency initiatives, and managing career development within technical support teams. Previous positions include Team Supervisor at SELLBYTEL Group, where Christian was responsible for delivering performance reviews, facilitating communication of strategic changes, and overseeing recruitment processes. Christian's early career involved roles such as Ecom Carrier Claims resolver, Working Coordinator, and 2nd Level agent, alongside foundational sales and technical advisory experiences. Educational qualifications include associate's degrees in Aviation from Long Beach City College and Orange Coast College, as well as incomplete bachelor's degrees in Seguridad Integral y Prevención and Global Security and Intelligence Studies from Universitat Autonoma de Barcelona and Embry-Riddle Aeronautical University, respectively.
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