Johanna Cardenas

Johanna Cardenas is a seasoned professional with extensive experience in operational management and business development within the technology and service sectors. Currently serving as CS Director at Leadtech Group since August 2022, Johanna has previously held significant positions such as Business Unit Director at Emergía, Senior Service Delivery Manager at GSS, Site Operations Manager at Telemark Spain, and Operations Manager roles at multiple organizations including Digitex and DIRECTV. Johanna’s expertise encompasses strategic planning, team leadership, and process optimization, often leveraging advanced technologies to enhance operational efficiency and profitability. Academic qualifications include a Master's in Project Management and a degree in Biomedical Engineering, along with specialized training in insurance mediation and emotional intelligence.