At LeadVantage, we transform how businesses assess performance, enhance customer interactions, and optimize operations. Our AI-powered audit and evaluation platform delivers real-time, data-driven insights that drive measurable improvements across industries.

We go beyond traditional mystery shopping - offering continuous performance monitoring, automated audits, and AI-driven evaluations to maximize customer interaction and lead conversion.

Our Core Solutions:

Customer Experience Evaluations - Capture 28 days of communications, passively observing phone and email responses while engaging in two-way SMS interactions to measure response speed, follow-up effectiveness, and overall engagement quality.

Process Audits - Scalable, high-frequency evaluations that track short-term lead response times, multi-channel engagement, and follow-up consistency.

Lead Pipeline Monitoring - Ensures every lead reaches your CRM by monitoring all digital lead forms - both on your website and third-party sites - on a monthly or quarterly basis to identify and fix broken submissions that could impact sales.

Analytics & Insights - AI-powered data intelligence that uncovers performance trends, identifies conversion gaps and supports ongoing optimization.

Competitive Benchmarking - Discover how your business compares to competitors and industry leaders with detailed, metric-driven benchmarking.

We specialize in automotive, powersports, RV, and marine and are quickly expanding into other industries.

*Evaluations, Audits, and Insights powered by AI*


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LeadVantage

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