Joana Araújo

Customer Success Manager at Leadzai

Joana Araújo has a diverse work experience spanning different roles and industries. Joana most recently worked at Leadzai as a Customer Success Manager starting in January 2023. Before that, they gained experience as a Customer Success Specialist at Shopopop from May 2022 to January 2023.

Joana also had a long tenure at Decathlon Portugal, where they held the role of Gestão de Relacionamento com o Cliente from September 2016 to May 2022. Prior to that, they worked at Decathlon Lisboa as a Customer Service Representative and Salesperson from October 2015 to May 2022.

Additionally, Joana spent some time at Mobipium, where they had a dual role as a Specialiste eCommerce and Customer Support Manager from August 2019 to February 2020. Overall, Joana Araújo has demonstrated their versatility and customer-oriented skills throughout their work experience.

Joana Araújo attended Escola Superior de Comunicação Social from 2013 to 2016, where they obtained a licenciatura degree in Publicidade e Marketing.

Links

Previous companies

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Peers

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Timeline

  • Customer Success Manager

    January, 2023 - present

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