AW

Ali Wolff

Senior Account Executive, National Accounts at LeafLink

Ali Wolff has a diverse work experience spanning various industries. They started their career as an intern at Baby2Baby, where they assisted in organizing volunteer sessions and event planning. They then worked as a camp counselor at UCLA Conference Center and Bruin Woods Family Resort, responsible for the safety and activities of children at a family camp. In 2014, Ali co-founded and served as the Vice President of The Literate Earth Project, a non-profit organization.

After that, Ali worked at the Student Alumni Association at UCLA, holding various positions including UCLA Spring Sing Company Director. They planned and executed a large-scale talent event and managed a team of comedians for the event.

Ali then moved on to Aspiration.com, where they worked as a Customer Engagement Manager, providing technical support and banking/investment assistance to customers. They gained proficiency in various software platforms during this role.

In 2018, Ali joined LeafLink and started as a Client Experience Manager, consulting and advising clients in the cannabis industry on wholesale practices and LeafLink tools. They achieved a high customer retention rate while exceeding touchpoint KPIs. They also onboarded brands onto the LeafLink Marketplace and conducted webinars to promote new products and services.

Ali later became a Senior Client Experience Manager at LeafLink, responsible for growth and maintenance of high-revenue accounts. They prevented customer churn, upsold customers, and hosted trainings for industry executives.

Currently, Ali holds the position of Strategic Account Executive at LeafLink. They consult leading brands and retailers in the cannabis industry on various solutions offered by LeafLink, generating and managing over $1M MRR across product lines. They also lead enterprise sales cycles for multi-state brands and retailers.

Overall, Ali's work experience demonstrates their ability to build relationships, provide excellent customer service, and drive sales growth in various industries.

Ali Wolff attended UCLA from 2011 to 2015, where they obtained a Bachelor of Arts degree in Political Science and History.

Links

Timeline

  • Senior Account Executive, National Accounts

    September 1, 2023 - present

  • Strategic Account Executive

    April, 2022

  • Senior Customer Success Manager, Strategic Accounts - West

    August, 2021

  • Sr Client Experience Manager

    July, 2020

  • Client Experience Manager

    April, 2018