Justin K. is a seasoned professional with extensive experience in client operations and customer service. Currently serving as a Sr. Client Operations Expert at Leafly since April 2022, Justin K. collaborates with engineering and product teams to tackle technical challenges and contributes to product development by leveraging insights from retail partners. Previously, at Rogers Communications from 2018 to April 2022, Justin K. held roles including Customer Resolution Expert, where critical support was provided to enhance customer service, and Data Steward, responsible for Salesforce database management. Justin K. possesses a Bachelor of Arts degree from the University of Toronto.
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