Whitney Jackson is an experienced professional in customer success management and banking, currently serving as Senior Customer Success Manager at Lean Technologies since January 2025. Prior to this, Whitney held the same position at Nova Credit from September 2023 to January 2025 and served as Customer Success Lead and Senior Customer Success Manager at TrueLayer from September 2021 to September 2023. Whitney's background includes a significant tenure at NatWest Group, where responsibilities ranged from Account Manager for Large Corporate Clients to Assistant Director in the Hotels & Leisure Team, emphasizing transaction services and debt finance. Earlier experiences include roles at NatWest and Royal Bank of Scotland, where Whitney focused on SME support and customer experience strategy. Educational qualifications include a Diploma in Banking and Finance from The Chartered Banker Institute and a degree in Politics and International Relations from Aston University.
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