Kathryn Roberts is currently the Principal Consultant and Change Management Practice Lead at Lean Tree. Previously, they served as the Global Head of Sales and Customer Care at YOOX NET-A-PORTER GROUP from 2015 to 2022, and held the position of Head of B2B Product Development & Support at the Financial Times from 2009 to 2011. Their extensive background in sales, customer service, and product development underscores their expertise in consulting and change management.
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