PP

Patrick Pfisterer

Principal Customer Success Manager at LeanIX

Patrick Pfisterer's work experience includes:

1. Principal Customer Success Manager at LeanIX since 2021.

2. Senior Customer Success Manager at LeanIX from September 2021 to August 2023.

3. Senior Program Manager at GALERIA Karstadt Kaufhof GmbH from January 2018 to September 2021. Responsible for building a new online shop and managing 40 projects.

4. Senior Business Consultant at Publicis Sapient from January 2015 to November 2017.

5. Sabbatical in Latin America from June 2014 to January 2015.

6. Senior Business Consultant at Digitas UK from September 2011 to June 2014. Worked with clients such as Deutsche Telekom AG, El Corte Inglés, and Tesco on various projects.

7. Online Marketing Analyst at Oxyme from December 2010 to September 2011. Analyzed customer interests for personalized marketing efforts.

8. Strategic Management Consulting Project at Centre Consulting from March 2011 to June 2011. Conducted market research and provided recommendations.

9. Certified Tennis Coach at Tennis Academy Rotterdam from September 2009 to September 2010. Developed leadership and communication skills while coaching tennis.

This is a summary of Patrick Pfisterer's work experience in chronological order.

Patrick Pfisterer earned a Bachelor of Science (BSc) degree in International Business Administration from Erasmus University Rotterdam in 2010. Patrick also obtained a Bachelor of Science (BSc) degree in International Business Administration from the same university in 2007. Patrick went on to complete a Master of Science (MSc) degree in Strategic Management from Erasmus University Rotterdam in 2011. In addition to their academic qualifications, they hold several certifications, including LeanIX Certified Value Stream Management (VSM) Practitioner (Level 1), LeanIX Certified Enterprise Architecture Practitioner, Certified Scrum Product Owner (CSPO), Diploma in Business Analysis, Foundation Certificate in IT Enabled Business Change, Business Analysis Essentials, Requirements Engineering, and Systems Development Essentials.

Links

Previous companies

Publicis Sapient logo

Timeline

  • Principal Customer Success Manager

    July, 2023 - present

  • Senior Customer Success Manager

    September, 2021

View in org chart