Aubrey Bryan is a seasoned professional in customer support and experience, currently serving as a CS Senior Associate at Leapsome since October 2024. Prior to this role, Aubrey was pivotal at Lex as the first dedicated support hire, where responsibilities included building support processes, optimizing systems, and establishing trust and safety protocols. Experience also includes roles as a Community Support Coordinator, Content Editor at Clue by Biowink, and various positions in marketing and research, demonstrating a diverse skill set in process management, documentation, content production, and customer interaction. Aubrey holds a Master's in Management from ESMT Berlin and a BA in Biology with minors in Marketing and German Studies from Suffolk University.
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