Susan Stevenson is a seasoned professional with a strong background in Salesforce and customer success management. Currently serving as a Customer Success Manager at Leaptree since October 2021, Susan has previously held significant roles at Imperva as Salesforce Functional Lead and Administrator, as well as positions at TSYS, Riskonnect, System Partners, and others. Expertise includes gathering requirements from stakeholders, analyzing complex business problems, and implementing Salesforce innovations through a consultative approach. Notable achievements include the creation of a Testing App in Salesforce, leading a successful Renewals BOT project, and being recognized with an Imperva award for innovation and collaboration. Educational qualifications include a BSc Hons in Business Information Systems from the University of Chester and professional training through Trailhead by Salesforce.
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