Ishan Arora

Ishan Arora is an experienced engineering leader with a strong background in customer experience, team building, and automation engineering. Currently serving as Director of Engineering at Leapwork since May 2018, Ishan heads a team of over 35 professionals, focusing on customer experience and successfully supporting significant sales processes. Previous roles include Associate Director of Automation Engineering at Leapwork, where Ishan directed a global team of 30+ customer experience professionals and maintained a 95% CSAT. With a solid foundation in software engineering from positions at Saxo Bank, Fiserv, and Wipro Technologies, along with advanced degrees in International Business and Information Technology, Ishan combines technical expertise with strategic insights to drive customer success and organizational growth.