Priscila Puricelli

Customer Success Manager (Level 3) at Learnerbly

Priscila Puricelli has a diverse work experience spanning various roles and industries.

Priscila is currently working at Learnerbly as a Customer Success Manager (Level 3) since May 2023. Prior to this role, they held the position of Customer Success Manager (Level 2) from May 2021 to April 2023 and as a Customer Success Executive from June 2020 to May 2021.

Priscila'sprevious experience includes working at SDA Bocconi in 2019 as a MAFED 2019 Candidate.

Priscila also worked at Corinthia Hotels Limited where they held the role of Learning & Development Executive from December 2017 to October 2018 and as a Learning & Development Coordinator from January 2016 to December 2017.

Priscila began their career at YOTEL as a Management Graduate from October 2014 to January 2016.

During their undergraduate studies at Ecole Hoteliere de Lausanne from September 2010 to July 2014, they gained valuable experience as an Undergraduate Student.

Additionally, they worked at Starwood Hotels & Resorts Worldwide, Inc. as a Change Management & Communications Intern for a brief period from June 2013 to October 2013.

Priscila's early work experience includes serving as a Sommelier and Housekeeping staff at The Vineyard at Stockcross from December 2010 to April 2011.

Priscila Puricelli completed their Bachelor of Science in International Hospitality Management with a specialization in Gestão de Hospitalidade from EHL during the period of 2010 to 2014. Prior to that, they attended Graded - The American School of São Paulo from 1997 to 2010, where they obtained an American Diploma, Brazilian Diploma, and an IB Certificate. Additionally, Priscilla has obtained various certifications, such as a Certificate of Impact - Customer Success Fundamentals from Sales Impact Academy in July 2021, and several certifications in areas like client management, communication foundations, critical thinking, emotional intelligence, difficult conversations, interpersonal communication, slack, customer success, key account management, marketing fundamentals, sales management fundamentals, and soft skills for sales professionals, all from LinkedIn, in the months of April and May 2020.

Links

Previous companies

Yotel logo
The Vineyard logo

Timeline

  • Customer Success Manager (Level 3)

    May 1, 2023 - present

  • Customer Success Manager II

    May, 2021

  • Customer Success Executive

    June, 2020