Learning Resources
Crystal C. has a comprehensive background in sales operations and customer service, demonstrating progressive leadership roles across multiple organizations. Currently, Crystal C. serves as Senior Manager of Sales Operations and Customer Service at Learning Resources, a position held since March 2019. Prior experience includes various managerial positions at Otometrics/Audiology Systems from October 2016 to March 2019, where responsibilities encompassed customer service management and service scheduling. Crystal C.'s career at Otometrics spanned from 2013 to 2016, showcasing a trajectory from Customer Service and Scheduling Representative to Service Scheduling Supervisor. Earlier professional experience at QMI Security Solutions as a Product Specialist further solidified Crystal C.'s expertise in customer-focused operations.