Jacob Ferchaud is an experienced client operations specialist with a diverse background in customer service and operations management. Currently employed at Learning Tree International since May 2022, Jacob previously held roles at AAA as a Retail Assistant Office Manager, Capital One Bank as a Universal Branch Associate, Disney Cruise Line as a Resort & Travel Operations Administrator, and Starwood Hotels & Resorts Worldwide as an Elite Vacation Planner/Trainer. Earlier experience includes positions as an Onboard Entertainment Coordinator at Carnival Cruise Line and Guest Service Concierge Manager at Hilton, along with foundational experience as a Guest Service Facilitator & Trainer at Walt Disney World. Jacob's extensive experience underscores a commitment to customer satisfaction and operational excellence across various sectors.
This person is not in any offices