Magdalena E. is a seasoned education and customer experience professional with a diverse background spanning various roles in teaching, curriculum development, and talent management. Magdalena served as a Lead Teacher and Customer Experience Manager at LessonLeap, where responsibilities included course design and managing the customer journey. At Preply, Magdalena advanced to the position of Senior Curriculum Developer, successfully collaborating on product features and mentoring new tutors. As a freelancer, Magdalena provided personalized English tutoring to clients across Europe, achieving notable retention rates. Subsequent roles included Operations & Training Coordinator at Omni Dental, focusing on internal process efficiency, and Talent Management Specialist at Learnlight, emphasizing employee engagement and development. Earlier career experiences also encompass positions in customer service, preschool education, and campaign direction, combined with a strong academic foundation in Early Childhood Education from DePaul University and Spanish Language and Literature from Universidad Complutense de Madrid.
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